Frequently asked questions
Got Qs? We've got (some) As
Simply put, we stand by our products! If youâre not happy with the results just reach out at returns@poolday.com within 30 days of your purchase and we will help you process a return and you will get a 100% refund.
All orders at Pool Day ship free across the entire United Statesđ
Thatâs right, even you rare-breed Alaskan pool owners get our products shipped to their door for free. We are very jealous of your endless summer nights, but not so jealous of your 2-month pool season.
Right now, we only ship to the continental USA. We are hoping to expand to additional countries soon!
We are changing the pool care game.
Traditional pool chemical brands sell products with technical sounding names and instructions that are about as easy to interpret as hieroglyphics. You go to your pool store, wait in line to have your water tested, and the next thing you know youâre out a sizeable piece of your paycheck having been sold a whole assortment of products youâre not even sure you need.
Does it have to be that hard? The pool care industry doesnât want you to know this, but the resounding answer is NO.
We are building a brand that makes it so much easier for the average pool owner to care for their own pool. With easy to understand instructions, top notch customer service and a suite of innovative products, Pool Day is making a splash. Thanks for letting us help you help your pool!
Email us anytime at help@poolday.com or give us a call at (734) 774-7100
Don't see the answer you're looking for? Reach out to help@poolday.com and we'll get back to you super fast đââď¸đ¨
